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FAQ
Please look through our frequently asked questions. If you have any question that is not answered here, please feel free to contact us. You can view the answers by clicking the relevant question to your query.
Do you deliver for all of Ireland?
Yes. We deliver for all of Ireland
Fast Track Delivery: All of Leinster, Cavan, and Tipperary
By DPD: All Other Locations
What time will my delivery arrive?
Our Couriers deliver between 8 am – 5 pm (Monday – Friday)
DPD delivers commercial time 8 am – 6 pm (Monday – Friday)
Do you charge for delivery?
Our flat rate is €12.50
Next Day* – DPD Parcel Service is €15.00
Larger Items may incur an additional charge.
* Next Day Delivery/Collection option assumes goods are in stock & does not apply to non-stock items.
* Price depends on the size & weight of the shipment.
Can I have my order delivered to a different address?
Yes. You can choose an alternative delivery address with a full Irish Eircode.
What if no one is available to sign for my delivery?
All goods must be signed for.
We ask you to check all goods before signing for delivery. If goods are received damaged “Unchecked” is not acceptable if a claim is necessary.
What if I order on a weekend or Bank Holiday?
All orders received outside of working hours will be despatched by the next working day
Can I collect my goods?
Collection of ordered goods is available from our Showroom in Clondalkin, 8.00 am-5.00 pm.
Fast Track Kitchen Supplies
Unit C2, Weatherwell Business Park,
Clondalkin, Dublin 22
Is there any extra cost for delivering worktops to a home address?
Yes, this would be considered a larger item and therefore would incur an additional charge. Price would depend on the delivery location.
Where can I buy from if I’m a member of the trade?
Please, go to the www.ftks.ie website.
How do I return an item?
All returns need a Returns Authorisation Number clearly marked on the outside of the package to be accepted. There may also be a re-stocking charge dependant on the number of items and the location.